# Vendor Handbook

**URL:** https://vendors.chattanoogamarket.com/c/handbook/13.md?page=1

[Latest](https://vendors.chattanoogamarket.com/latest.md) · [Categories](https://vendors.chattanoogamarket.com/categories.md)

**Page:** 2

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## [V. D. 1. About Chattanooga Market at Erlanger East Hospital](https://vendors.chattanoogamarket.com/t/v-d-1-about-chattanooga-market-at-erlanger-east-hospital/3662)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [May 2, 2024, 7:00pm UTC](https://vendors.chattanoogamarket.com/t/v-d-1-about-chattanooga-market-at-erlanger-east-hospital/3662 "2024-05-02T19:00:14Z")

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Chattanooga Market at Erlanger East is a smaller market, with approximately fifteen vendors and one food truck. The Chattanooga Market at Erlanger East will be held in Lobby A from 11:00 am to 3:00 pm one Friday per mont…

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## [V. D. 3. Erlanger East: Parking and Procedures](https://vendors.chattanoogamarket.com/t/v-d-3-erlanger-east-parking-and-procedures/3664)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [May 2, 2024, 7:04pm UTC](https://vendors.chattanoogamarket.com/t/v-d-3-erlanger-east-parking-and-procedures/3664 "2024-05-02T19:04:13Z")

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Erlanger East Hospital offers ample free parking. However, vendor parking in the highlighted areas below is strictly prohibited. The highlighted areas are reserved for emergency room patients and new mother parking only.…

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## [V. E. 6. Holiday Market Vendor Parking](https://vendors.chattanoogamarket.com/t/v-e-6-holiday-market-vendor-parking/2339)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [August 31, 2022, 9:09pm UTC](https://vendors.chattanoogamarket.com/t/v-e-6-holiday-market-vendor-parking/2339 "2022-08-31T21:09:52Z")

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While there is no designated vendor parking area for Holiday Market, plenty of nearby options are available. one parking garage is located directly behind the loading dock area behind the venue a second parking garage …

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## [V. E. 5. Holiday Market Setup & Breakdown](https://vendors.chattanoogamarket.com/t/v-e-5-holiday-market-setup-breakdown/2338)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [August 31, 2022, 9:08pm UTC](https://vendors.chattanoogamarket.com/t/v-e-5-holiday-market-setup-breakdown/2338 "2022-08-31T21:08:44Z")

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Historically we have been able to set up on the Friday before the first weekend and remain in place till the final day of the market. However, it is not guaranteed that we will always be able to do this! The Convention C…

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## [V. E. 3. Holiday Market Layout](https://vendors.chattanoogamarket.com/t/v-e-3-holiday-market-layout/2336)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [August 31, 2022, 8:38pm UTC](https://vendors.chattanoogamarket.com/t/v-e-3-holiday-market-layout/2336 "2022-08-31T20:38:22Z")

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Our Holiday Market layout is designed to provide every participant with a terrific corner booth, and to have various animations and holiday attractions scattered throughout the facility to encourage customer traffic in y…

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## [IV. E. 1. Food Trucks & Concessions: Permits, Insurance, & Safety](https://vendors.chattanoogamarket.com/t/iv-e-1-food-trucks-concessions-permits-insurance-safety/2260)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [August 15, 2022, 6:12pm UTC](https://vendors.chattanoogamarket.com/t/iv-e-1-food-trucks-concessions-permits-insurance-safety/2260 "2022-08-15T18:12:35Z")

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Any vendor who serves food or beverage made for immediate consumption falls into this category. While one of the most popular vendor categories during our large markets and events, food trucks and mobile units require a …

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## [IV. D. 1. Processed Foods](https://vendors.chattanoogamarket.com/t/iv-d-1-processed-foods/2256)

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**Author:** [@Lara](https://vendors.chattanoogamarket.com/u/Lara)\
**Replies:** 0\
**Last updated:** [August 15, 2022, 5:28pm UTC](https://vendors.chattanoogamarket.com/t/iv-d-1-processed-foods/2256 "2022-08-15T17:28:47Z")

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All food, except fresh fruits and vegetables, sold at farmers markets are considered processed foods. Generally speaking, processed foods in any form, packaged for resale, and offered for sale at a farmers market must c…

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## [III. B. 5. Late Registrations/Walk-Up Vendors](https://vendors.chattanoogamarket.com/t/iii-b-5-late-registrations-walk-up-vendors/1496)

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**Author:** [@chris](https://vendors.chattanoogamarket.com/u/chris)\
**Replies:** 0\
**Last updated:** [July 3, 2021, 1:09pm UTC](https://vendors.chattanoogamarket.com/t/iii-b-5-late-registrations-walk-up-vendors/1496 "2021-07-03T13:09:16Z")

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Vendors who have missed the registration deadline on the Vendor Portal can still set up and vend as a “walk-up” on the morning of the market. Important Notes: Walk-up spots are limited and not guaranteed; if a market …

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## [V. E. 4. Holiday Market Fees](https://vendors.chattanoogamarket.com/t/v-e-4-holiday-market-fees/2337)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [August 31, 2022, 8:43pm UTC](https://vendors.chattanoogamarket.com/t/v-e-4-holiday-market-fees/2337 "2022-08-31T20:43:55Z")

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Setup / Registration Fees Holiday Market is a prepaid (advance registration) event; no walk-ups are permitted. 2024 Single Booth, full event: $345 + 10% sales commission 2024 Double Booth, full event: $690 + 10% sales …

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## [II. B. Frequently Asked Questions](https://vendors.chattanoogamarket.com/t/ii-b-frequently-asked-questions/2160)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [July 21, 2022, 7:46pm UTC](https://vendors.chattanoogamarket.com/t/ii-b-frequently-asked-questions/2160 "2022-07-21T19:46:43Z")

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Can I Store My Items At The Market? Unfortunately we simply do not have room to store everyone’s items on site at any of our markets. You are responsible for the storage and transportation of everything required for yo…

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## [IV. B. 6. Standards Enforcement and Penalties](https://vendors.chattanoogamarket.com/t/iv-b-6-standards-enforcement-and-penalties/2222)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [August 4, 2022, 4:15pm UTC](https://vendors.chattanoogamarket.com/t/iv-b-6-standards-enforcement-and-penalties/2222 "2022-08-04T16:15:49Z")

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As we prefer to focus on building happy and successful markets, a blatant violation of one of our very few (but very important) vendor or product standards may result in a substantial penalty, which may include the follo…

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## [IV. A. 6. Standard Enforcements & Penalties](https://vendors.chattanoogamarket.com/t/iv-a-6-standard-enforcements-penalties/2216)

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**Author:** [@Melissa](https://vendors.chattanoogamarket.com/u/Melissa)\
**Replies:** 0\
**Last updated:** [August 4, 2022, 3:12pm UTC](https://vendors.chattanoogamarket.com/t/iv-a-6-standard-enforcements-penalties/2216 "2022-08-04T15:12:04Z")

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As we prefer to focus on building happy and successful markets, a blatant violation of one of our very few (but very important) vendor or product standards may result in a substantial penalty, which may include the follo…

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## [V. B. 3. River Market Vendor Parking](https://vendors.chattanoogamarket.com/t/v-b-3-river-market-vendor-parking/2331)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [August 31, 2022, 7:47pm UTC](https://vendors.chattanoogamarket.com/t/v-b-3-river-market-vendor-parking/2331 "2022-08-31T19:47:47Z")

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There is no designated vendor parking area at the River Market. However, per our use agreement with the Tennessee Aquarium, it is expressly prohibited for market vendors to use the Tennessee Aquarium Pay Lot adjacent to…

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## [V. B. 2. River Market Setup & Breakdown](https://vendors.chattanoogamarket.com/t/v-b-2-river-market-setup-breakdown/2330)

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**Author:** [@JohnH](https://vendors.chattanoogamarket.com/u/JohnH)\
**Replies:** 0\
**Last updated:** [August 31, 2022, 7:46pm UTC](https://vendors.chattanoogamarket.com/t/v-b-2-river-market-setup-breakdown/2330 "2022-08-31T19:46:09Z")

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Setup 8:00 am: Vendors can begin unloading items into the horseshoe. 8:30 am: Market Desk Opens 9:00 am: Roll-Call & Booth Selection in order of priority points. Vendors can unload items directly onto the “horseshoe” a…

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## [III. B. 6. Miscellaneous Fees](https://vendors.chattanoogamarket.com/t/iii-b-6-miscellaneous-fees/2661)

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**Author:** [@chris](https://vendors.chattanoogamarket.com/u/chris)\
**Replies:** 0\
**Last updated:** [February 8, 2023, 8:25pm UTC](https://vendors.chattanoogamarket.com/t/iii-b-6-miscellaneous-fees/2661 "2023-02-08T20:25:09Z")

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A list of fees that may be assessed: Walk Up Vendor/Late Registration Fee: $10 Booth Change Fee: $20 Bad Check Fee: $35 Extra Booth Fee: $300 per day Delayed Drop Fee: $50 Inactive Vendor\* Reactivation Fee - $75 Seas…

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## [III. C. 8. Nonprofit Booths](https://vendors.chattanoogamarket.com/t/iii-c-8-nonprofit-booths/2606)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 2\
**Last updated:** [February 1, 2023, 7:27pm UTC](https://vendors.chattanoogamarket.com/t/iii-c-8-nonprofit-booths/2606 "2023-02-01T19:27:16Z")

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Nonprofit booths are available as an opportunity for local 501(c)(3) non-profit entities to achieve their outreach goals and who have a desire to engage with the community. The mission of the Chattanooga Market is to pro…

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## [V. F. 4. Head of the Hooch®](https://vendors.chattanoogamarket.com/t/v-f-4-head-of-the-hooch/2614)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [January 25, 2023, 8:24pm UTC](https://vendors.chattanoogamarket.com/t/v-f-4-head-of-the-hooch/2614 "2023-01-25T20:24:26Z")

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Head of the Hooch®, hailed as “the last of the great fall regattas,” is held in early November each year on the Riverfront. The air is crisp, the athletes incredible, and seeing a thousand rowing hulls on the water is st…

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## [III. C. 7. Day Sponsor Booths](https://vendors.chattanoogamarket.com/t/iii-c-7-day-sponsor-booths/2605)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [January 23, 2023, 4:59pm UTC](https://vendors.chattanoogamarket.com/t/iii-c-7-day-sponsor-booths/2605 "2023-01-23T16:59:41Z")

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Sponsorship packages are available as an opportunity for local organizations to achieve their marketing goals and who have a desire to engage with the community. The mission of the Chattanooga Market is to promote the e…

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## [II. A. 2. HOW-TO: Update your Vendor Profile in the Directory](https://vendors.chattanoogamarket.com/t/ii-a-2-how-to-update-your-vendor-profile-in-the-directory/2594)

<div class="topic-metadata">

**Author:** [@chris](https://vendors.chattanoogamarket.com/u/chris)\
**Replies:** 0\
**Last updated:** [January 17, 2023, 2:45pm UTC](https://vendors.chattanoogamarket.com/t/ii-a-2-how-to-update-your-vendor-profile-in-the-directory/2594 "2023-01-17T14:45:26Z")

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The vendor forum has been enhanced to support an optional vendor directory. This video provides you with a quick walk-through as how to update your information so that other vendors can search and locate you. See also: …

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## [IV. A. 1. Code of Conduct](https://vendors.chattanoogamarket.com/t/iv-a-1-code-of-conduct/2199)

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**Author:** [@chris](https://vendors.chattanoogamarket.com/u/chris)\
**Replies:** 0\
**Last updated:** [July 29, 2022, 2:03pm UTC](https://vendors.chattanoogamarket.com/t/iv-a-1-code-of-conduct/2199 "2022-07-29T14:03:50Z")

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Public Markets, Inc. operates under an honor system, and we expect all of our vendors to adhere to a strict code of conduct, honor, and integrity. In order to become a vendor and maintain vendor eligibility, all vendors…

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## [IV. A. 4. Vendor Forum Use Policies](https://vendors.chattanoogamarket.com/t/iv-a-4-vendor-forum-use-policies/2202)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [July 29, 2022, 3:21pm UTC](https://vendors.chattanoogamarket.com/t/iv-a-4-vendor-forum-use-policies/2202 "2022-07-29T15:21:08Z")

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Our Vendor Forum has proven to be a useful tool to effectively communicate new information with our vendor base. It is also a great way for our vendors to ask questions of market management and “talk shop” with other ven…

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## [III. A. 5. Keeping Up to Date](https://vendors.chattanoogamarket.com/t/iii-a-5-keeping-up-to-date/2165)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [July 21, 2022, 8:13pm UTC](https://vendors.chattanoogamarket.com/t/iii-a-5-keeping-up-to-date/2165 "2022-07-21T20:13:16Z")

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With three weekly markets and numerous special events throughout the year, keeping up to date can certainly be a challenge. The primary way the Market makes announcements about its events is through the Vendor Forum. V…

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## [III. B. 2. Sales Commissions](https://vendors.chattanoogamarket.com/t/iii-b-2-sales-commissions/2167)

<div class="topic-metadata">

**Author:** [@Lara](https://vendors.chattanoogamarket.com/u/Lara)\
**Replies:** 0\
**Last updated:** [July 21, 2022, 8:21pm UTC](https://vendors.chattanoogamarket.com/t/iii-b-2-sales-commissions/2167 "2022-07-21T20:21:26Z")

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Sales Reporting & Market Commission In addition to the daily setup fee, all vendors are required to report total gross sales and pay a 10% sales commission at the end of each market day. You will receive a sales envel…

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## [IV. A. 2. Dispute Resolution](https://vendors.chattanoogamarket.com/t/iv-a-2-dispute-resolution/2200)

<div class="topic-metadata">

**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [July 29, 2022, 2:08pm UTC](https://vendors.chattanoogamarket.com/t/iv-a-2-dispute-resolution/2200 "2022-07-29T14:08:50Z")

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With a vendor population of several hundred weekly, and thousands annually, it’s not surprising that some disagreements between vendors can occur from time to time. And as the summer temperatures rise, patience seems to …

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## [III. C. 2. Booth Location](https://vendors.chattanoogamarket.com/t/iii-c-2-booth-location/2170)

<div class="topic-metadata">

**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [July 21, 2022, 8:29pm UTC](https://vendors.chattanoogamarket.com/t/iii-c-2-booth-location/2170 "2022-07-21T20:29:30Z")

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The booth selection process varies slightly from market to market. At the Chattanooga Market at Erlanger and the Chattanooga River Market, you will select your own booth the day of the market in order of priority points…

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## [V. A. 4. Chattanooga Market Combatting Weather Conditions](https://vendors.chattanoogamarket.com/t/v-a-4-chattanooga-market-combatting-weather-conditions/2506)

<div class="topic-metadata">

**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [November 16, 2022, 3:58pm UTC](https://vendors.chattanoogamarket.com/t/v-a-4-chattanooga-market-combatting-weather-conditions/2506 "2022-11-16T15:58:00Z")

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Neither snow nor rain nor heat nor gloom of night stays the Chattanooga Market; as a general rule, at least. If the weather forecast does portend disaster, the Chattanooga Market will make a weather announcement here on…

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## [V. E. 2. Holiday Market Booth Information](https://vendors.chattanoogamarket.com/t/v-e-2-holiday-market-booth-information/2335)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 3\
**Last updated:** [November 16, 2022, 2:07pm UTC](https://vendors.chattanoogamarket.com/t/v-e-2-holiday-market-booth-information/2335 "2022-11-16T14:07:45Z")

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Vendors are responsible for their entire booth setup, including tables, chairs, signage, supplies, and cash handling. Tents are strongly recommended for outdoor markets. All space at the River Market is uncovered. …

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## [V. B. 1. About the River Market](https://vendors.chattanoogamarket.com/t/v-b-1-about-the-river-market/2329)

<div class="topic-metadata">

**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 0\
**Last updated:** [August 31, 2022, 7:30pm UTC](https://vendors.chattanoogamarket.com/t/v-b-1-about-the-river-market/2329 "2022-08-31T19:30:30Z")

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Our River Market runs from 10am until 5pm on Saturdays. We begin the season during the first weekend of Spring, and continue until the first weekend of October. This event takes place on the Tennessee Aquarium Plaza and …

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## [IV. F. 7. Jewelry](https://vendors.chattanoogamarket.com/t/iv-f-7-jewelry/2270)

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**Author:** [@chris](https://vendors.chattanoogamarket.com/u/chris)\
**Replies:** 0\
**Last updated:** [August 15, 2022, 6:53pm UTC](https://vendors.chattanoogamarket.com/t/iv-f-7-jewelry/2270 "2022-08-15T18:53:59Z")

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Commercial components must be secondary to original handcrafted components. No unaltered commercial stone settings are permitted. Commercial bell caps, commercially made pendants, fetishes or ornaments, half-drilled bea…

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## [IV. F. 1. Arts & Crafts: What May Be Sold](https://vendors.chattanoogamarket.com/t/iv-f-1-arts-crafts-what-may-be-sold/2264)

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**Author:** [@sarah-morris](https://vendors.chattanoogamarket.com/u/sarah-morris)\
**Replies:** 2\
**Last updated:** [August 16, 2022, 1:07pm UTC](https://vendors.chattanoogamarket.com/t/iv-f-1-arts-crafts-what-may-be-sold/2264 "2022-08-16T13:07:51Z")

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Our Arts & Crafts vendors create an extensive and ever growing variety of different products. Because of this it is difficult to have a complete list of everything that is allowed or disallowed. Common items include: A…

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