# Help Desk Link at top of page **URL:** \ **Category:** Q&A\ **Created:** [March 4, 2026, 12:34pm UTC](https://vendors.chattanoogamarket.com/t/help-desk-link-at-top-of-page/5101 "2026-03-04T12:34:16Z")\ **Posts on this page:** 12\ **Page:** 1
**Author:** ![Macrame](https://avatars.discourse-cdn.com/v4/letter/m/ac8455/32.png) [@Macrame](https://vendors.chattanoogamarket.com/u/Macrame)\ **Post date:** [March 4, 2026, 12:34pm UTC](https://vendors.chattanoogamarket.com/t/help-desk-link-at-top-of-page/5101/1 "2026-03-04T12:34:16Z")
The “Help Desk” link does not work. Where did the message Icon go? ---
**Author:** ![chris](https://yyz2.discourse-cdn.com/flex028/user_avatar/vendors.chattanoogamarket.com/chris/32/3_2.png) [@chris](https://vendors.chattanoogamarket.com/u/chris)\ **Post date:** [March 4, 2026, 12:50pm UTC](https://vendors.chattanoogamarket.com/t/help-desk-link-at-top-of-page/5101/2 "2026-03-04T12:50:20Z")
It works very well - we’ve tested it on phones, iPads, and laptops. Do you not have email setup on your phone? Regardless, [help@chattanoogamarket.com](mailto:help@chattanoogamarket.com) is our primary support channel. ---
**Author:** ![Macrame](https://avatars.discourse-cdn.com/v4/letter/m/ac8455/32.png) [@Macrame](https://vendors.chattanoogamarket.com/u/Macrame)\ **Post date:** [March 4, 2026, 2:33pm UTC](https://vendors.chattanoogamarket.com/t/help-desk-link-at-top-of-page/5101/3 "2026-03-04T14:33:49Z")
Not sure what’s happening, but I can click on the blue Help Desk link, and nothing happens. I even tried the Highlighted Help@ from your reply. nothing.. I logged out and back in, still nothing.? I have windows desk top computer. ---
**Author:** ![chris](https://yyz2.discourse-cdn.com/flex028/user_avatar/vendors.chattanoogamarket.com/chris/32/3_2.png) [@chris](https://vendors.chattanoogamarket.com/u/chris)\ **Post date:** [March 4, 2026, 2:50pm UTC](https://vendors.chattanoogamarket.com/t/help-desk-link-at-top-of-page/5101/4 "2026-03-04T14:50:49Z")
It may very well be a windows problem – but your current system is broken for a lot of sites, not just ours. Here’s what the digital overseers suggest: > To fix Windows desktop browsers not supporting `mailto` links, configure default apps in Windows settings to associate `mailto` with your preferred email client (e.g., Outlook), and enable protocol handlers within your browser (Chrome/Edge) to prevent it from blocking the link. > > **Steps to Fix `mailto` Links:** > > - **Set Default Apps in Windows (Most Common Fix):** > > - **Fix in Google Chrome:** > > - **Fix in Microsoft Edge:** > > - **Verify Handler Configuration:** If you click a `mailto` link and nothing happens or you get a blank page, it may be because `mailto` is not associated with any app, requiring you to set it to an email application via the steps above. > > If these methods do not work, consider updating your email client or checking for conflicting browser extensions. Is it a desktop, or a laptop? If it’s a laptop, I’m happy to meet you at a coffee shop to help get it straightened out. ---
**Author:** ![Heavenly](https://yyz2.discourse-cdn.com/flex028/user_avatar/vendors.chattanoogamarket.com/heavenly/32/2364_2.png) [@Heavenly](https://vendors.chattanoogamarket.com/u/Heavenly)\ **Post date:** [March 4, 2026, 8:49pm UTC](https://vendors.chattanoogamarket.com/t/help-desk-link-at-top-of-page/5101/5 "2026-03-04T20:49:39Z")
![IMG_3705](https://canada1.discourse-cdn.com/flex028/uploads/chattanoogamarket/original/2X/c/c7004f65242e8342ff13c9cce6febebc85565d80.jpeg) It works for us. I use Apple ---
**Author:** ![Macrame](https://avatars.discourse-cdn.com/v4/letter/m/ac8455/32.png) [@Macrame](https://vendors.chattanoogamarket.com/u/Macrame)\ **Post date:** [March 4, 2026, 11:32pm UTC](https://vendors.chattanoogamarket.com/t/help-desk-link-at-top-of-page/5101/6 "2026-03-04T23:32:15Z")
No, it’s a desktop. I went through the steps you posted for windows [, didn’t come up the same way. But I check the default in my email settings, it is correct. I’ll figure something out. But the Message Icon I used to message the staff, is gone ? ---
**Author:** ![chris](https://yyz2.discourse-cdn.com/flex028/user_avatar/vendors.chattanoogamarket.com/chris/32/3_2.png) [@chris](https://vendors.chattanoogamarket.com/u/chris)\ **Post date:** [March 4, 2026, 11:52pm UTC](https://vendors.chattanoogamarket.com/t/help-desk-link-at-top-of-page/5101/7 "2026-03-04T23:52:46Z")
It’s most likely an issue with your browser – a lot of people prefer Google Chrome on Windows (it’s free). [Google Chrome - The Fast & Secure Web Browser Built to be Yours](https://www.google.com/chrome/) I know it’s a pain, but it might work better for you. > But the Message Icon I used to message the staff, is gone ? Well that’s the thing - we don’t monitor the PMs. If you really want to message the staff, we only monitor the Help Desk ([How to Contact Us](https://vendors.chattanoogamarket.com/t/how-to-contact-us/2195)). People have been sending one of us a PM, waiting 30 seconds and then try four others, text messages to every phone number and then finally sending us an email – and it takes us collectively quite a while to sort through the mess. With over 800 emails/month, it just breaks the system. So if you need to reach us, the Help Desk is the best way. It’s monitored the most actively, and if someone you think is the right person is having a day off or whatever – someone else can pick up the question. Responses are a bit delayed at the moment, simply due to spring season flood of questions/interest, but we prioritize answering Help Desk questions. ---
**Author:** ![Pamala.Carter](https://yyz2.discourse-cdn.com/flex028/user_avatar/vendors.chattanoogamarket.com/pamala.carter/32/2313_2.png) [@Pamala.Carter](https://vendors.chattanoogamarket.com/u/Pamala.Carter)\ **Post date:** [March 5, 2026, 3:34pm UTC](https://vendors.chattanoogamarket.com/t/help-desk-link-at-top-of-page/5101/8 "2026-03-05T15:34:27Z")
Is there a phone number to call to find out about the Chattanooga market? I’ve put a couple messages out and still haven’t gotten a response. I’m new to this portal and find it hard to navigate. ---
**Author:** ![chris](https://yyz2.discourse-cdn.com/flex028/user_avatar/vendors.chattanoogamarket.com/chris/32/3_2.png) [@chris](https://vendors.chattanoogamarket.com/u/chris)\ **Post date:** [March 5, 2026, 7:21pm UTC](https://vendors.chattanoogamarket.com/t/help-desk-link-at-top-of-page/5101/9 "2026-03-05T19:21:45Z")
I checked the Help Desk, and there are no active messages from you - the last were from December. Email to [help@chattanoogamarket.com](mailto:help@chattanoogamarket.com) ---
**Author:** ![Pamala.Carter](https://yyz2.discourse-cdn.com/flex028/user_avatar/vendors.chattanoogamarket.com/pamala.carter/32/2313_2.png) [@Pamala.Carter](https://vendors.chattanoogamarket.com/u/Pamala.Carter)\ **Post date:** [March 10, 2026, 4:06pm UTC](https://vendors.chattanoogamarket.com/t/help-desk-link-at-top-of-page/5101/10 "2026-03-10T16:06:13Z")
Sorry. I am not so great at navigating this site. Maybe I didn’t send. I was accepted for the Chattanooga Market and have registered for the onboarding. I would like to try to set up for the first day but I don’t know the process. Is there still availability for the first day? ---
**Author:** ![chris](https://yyz2.discourse-cdn.com/flex028/user_avatar/vendors.chattanoogamarket.com/chris/32/3_2.png) [@chris](https://vendors.chattanoogamarket.com/u/chris)\ **Post date:** [March 10, 2026, 8:19pm UTC](https://vendors.chattanoogamarket.com/t/help-desk-link-at-top-of-page/5101/11 "2026-03-10T20:19:41Z")
Hi Pam, Registration for the Chattanooga Markets are here: - [https://vendors.chattanoogamarket.com/c/markets/chattanooga/](https://vendors.chattanoogamarket.com/c/markets/chattanooga/) You’ll need to signup online, space is close to sold-out ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/chattanoogamarket/original/1X/0e5b3cdc01654cf49fbb346cd4edb7473b3df48d.jpeg) [@system](https://vendors.chattanoogamarket.com/u/system)\ **Post date:** [March 15, 2026, 8:19pm UTC](https://vendors.chattanoogamarket.com/t/help-desk-link-at-top-of-page/5101/12 "2026-03-15T20:19:49Z")
This topic was automatically closed 5 days after the last reply. New replies are no longer allowed.