# River Market Contact/ Policies? **URL:** \ **Category:** Q&A\ **Created:** [April 7, 2021, 1:20am UTC](https://vendors.chattanoogamarket.com/t/river-market-contact-policies/1267 "2021-04-07T01:20:44Z")\ **Posts on this page:** 5\ **Page:** 1
**Author:** ![BrookeNaeCole](https://yyz2.discourse-cdn.com/flex028/user_avatar/vendors.chattanoogamarket.com/brookenaecole/32/135_2.png) [@BrookeNaeCole](https://vendors.chattanoogamarket.com/u/BrookeNaeCole)\ **Post date:** [April 7, 2021, 1:20am UTC](https://vendors.chattanoogamarket.com/t/river-market-contact-policies/1267/1 "2021-04-07T01:20:44Z")
Hello! What is the email for the river market contact? I have been trying to get in touch with someone but I’m not sure where to turn! What is the policy if you must miss a market due to some major circumstances? Can someone else take your spot so that it is not wasted? I just had an extremely unexpected surgery and had to miss the market last week and I’m still incapable of doing both Friday and Saturday this week. I hate that I took a spot since the markets are limited and sell out so fast. Thank you so much, Brooke ---
**Author:** ![chris](https://yyz2.discourse-cdn.com/flex028/user_avatar/vendors.chattanoogamarket.com/chris/32/3_2.png) [@chris](https://vendors.chattanoogamarket.com/u/chris)\ **Post date:** [April 7, 2021, 5:47pm UTC](https://vendors.chattanoogamarket.com/t/river-market-contact-policies/1267/3 "2021-04-07T17:47:09Z")
The Help Desk is universal for all markets/needs: [help@publicmarkets.us](mailto:help@publicmarkets.us) If you cancel last minute, then no - there is no chance anyone can take your spot. If it’s a week’s notice, then sometimes that’s helpful. We close registration on Tuesdays, so that we can prepare the reports/etc, so a cancellation after Wednesday really doesn’t mean much. Hope you are feeling better! ---
**Author:** ![Jcmuncie71](https://yyz2.discourse-cdn.com/flex028/user_avatar/vendors.chattanoogamarket.com/jcmuncie71/32/202_2.png) [@Jcmuncie71](https://vendors.chattanoogamarket.com/u/Jcmuncie71)\ **Post date:** [April 20, 2021, 7:20pm UTC](https://vendors.chattanoogamarket.com/t/river-market-contact-policies/1267/4 "2021-04-20T19:20:28Z")
This is a shame. When I was vending at the Knoxville market they would shotgun out an email on the Thursday before a Saturday market to all the vendors on the standby list, indicating if there were vacancies for the upcoming market. The first people to answer got the vacant spots. I got in numerous times that way before I became a permanent vendor. ---
**Author:** ![chris](https://yyz2.discourse-cdn.com/flex028/user_avatar/vendors.chattanoogamarket.com/chris/32/3_2.png) [@chris](https://vendors.chattanoogamarket.com/u/chris)\ **Post date:** [April 21, 2021, 12:41pm UTC](https://vendors.chattanoogamarket.com/t/river-market-contact-policies/1267/5 "2021-04-21T12:41:21Z")
Very few vendors who wish to attend our events are unable to do so when they plan ahead and register in advance. Things are a bit tight at this precise moment due to COVID restrictions, but they are lifting and soon additional capacities will be added. This particular scenario will soon go away. ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex028/uploads/chattanoogamarket/original/1X/0e5b3cdc01654cf49fbb346cd4edb7473b3df48d.jpeg) [@system](https://vendors.chattanoogamarket.com/u/system)\ **Post date:** [December 21, 2022, 2:31pm UTC](https://vendors.chattanoogamarket.com/t/river-market-contact-policies/1267/6 "2022-12-21T14:31:51Z")
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